Student Professional Development Guidelines

All students must commit to and follow the Student Professional Development Guidelines during their enrollment at Paul Mitchell The School East Bay. These guidelines were established to assist in creating a safe, focused, and enjoyable learning experience.

Attendance and Documentation of Time

  1. The school records attendance in clock hours and gives appropriate attendance credit for all hours attended. The school will deduct a half-hour if a student fails to punch in/out for lunch. Attendance is calculated using a computerized timeclock. This device may consist of an app that can be used on your phone, a biometric scanner in the school, or similar device. In order to ensure proper clock hours are credited, full-time students are required to clock in/out 4 times a day: when they arrive to school, when they leave for lunch, when they return from lunch, and when they leave at the end of the day. If a student fails to clock in or out for their schedule on the student time clock, the student will not receive hours. If the student wishes to dispute any hours they feel earned, the student must provide documentation to verify attendance on the missing time form. The documentation would include the student sign in sheet, the specialty class attendance role, and/or the guest service summary.
  2. The school is open from 8:00 AM to 3:30 PM for 5-day students and 8:00 AM to 6:30 PM for 3-day students.
  3. All courses require continuous attendance.
  4. The prescribed attendance schedule must be maintained each week. Alternate schedules are available to those students who qualify.
  5. Students must be on time, as tardiness inhibits the learning process. Students who are late for theory, a specialty class or a guest artist class may attend the class, but must be accompanied into the classroom by a learning leader. Students are never excused from mandatory theory class to work in the clinic classroom.
  6. Students attend Core the first 6 weeks (200 clock hours) of enrollment. During this time the student must maintain a monthly attendance of 90%. If at the conclusion of the month, the student’s progress report is not 90% attendance, the student may be dropped from the program and asked to re-enroll in the next class start date.
  7. Students who are late or cannot attend school must contact the school and talk to the school service desk immediately. Day students must call in by 8:00 AM.
  8. Students must request time off from school from the Future Professional Advisor.
  9. Students are required to be in attendance seven (7) hours per day, 35 hours per week for the full-time schedule; ten (10) hours per day, 30 hours per week for a full-time 3-day schedule. Holidays such as Thanksgiving, Christmas, and New Year’s Day will be set according to the calendar each year.
  10. Lunches and breaks are scheduled for all students. Day students will take 30 minutes for lunch between 12:00 noon and 1:30 PM, if possible, according to their booking. Students should communicate with their instructor if they have not had lunch by 1:30 PM.
    Observe the appropriate breaks for your school schedule. Breaks are as follows:
    Student Schedule Breaks Lunch
    10 or 7 hr/day 10 min. in the morning & 10 min in the afternoon 30 min.
  11. Documentation of time: Students may not leave the school premises during regular hours without an instructor’s permission.
    1. Students who leave school premises for more than 10 minutes or those who leave early must document their time by clocking out on the time clock, signing the sign-out sheet, and having an instructor book them out.
    2. Students who leave school premises for less than 10 minutes must sign the sign-out sheet.
    3. Day students must clock out on the time clock for lunch for 30 minutes every day. Students will not receive credit for the hour if they fail to clock in/out for lunch.
  12. Students may not clock in or out for another student; doing so will be grounds for immediate termination.
  13. Students must keep a record of all services each day on the “service tracking sheet,” which must be completed daily and turned in every month.
  14. Receiving additional hours outside a student’s scheduled hours. The time would need to be pre-approved by a Learning Leader. These extra hours are recorded on a “Makeup Time Request Form”. The student would need to be working on approved coursework which could be: completing theory requirements, staying beyond their scheduled time to complete a service guest, attending an extra class or instruction that occurred beyond their scheduled hours.

Professional Image

All Future Professionals must adhere to the following professional dress code while attending Paul Mitchell The School East Bay:

  1. Clothing should be clean and professional.
  2. Shoes, in any color, should be professional, practical, and comfortable.
  3. Hair should be styled and any cosmetics should be applied prior to arriving at the school campus.
  4. Sleeveless tops with straps are allowed.
  5. Name tags provided by the school are required to be worn while attending school. This is a stateboard requirement.
  6. Future Professionals may wear a smock or scrub top (for Estheticians) in black, white, or gray.
  7. Sweatshirts, printed t-shirts, hooded sweatshirts and/or jackets with black, white, or gray may be worn with any non-political messages and/or branding. Does not include other industry related brands.
  8. Stylish hats, scarves, and stylish head wraps of any color may be worn.
  9. Future Professionals may wear an apron in any color as long as it does not include other industry related brands.

The following is a list of unacceptable dress for all Future Professionals while attending Paul Mitchell The School East Bay:

  1. Tube, off the shoulder, or crop tops.
  2. Sweatpants that are cotton, pajamas material, workout pants, and athletic wear.
  3. Sweatshirts, hooded sweatshirts, T-shirts, and/or jackets with logos not approved by Paul Mitchell The School East Bay or PMAE vendors.
  4. Shorts and/or skirts that fall above mid-thigh.
  5. Spandex biking shorts, leggings, or athletic gear. If leggings are worn, they must be worn with a top that is at least fingertip length to fully cover the front and back of the Future Professional wearing it.
  6. Sunglasses are NOT permitted.

Future Professionals who fail to comply with the Future Professional dress code may be coached and may receive an advisory.

Sanitation and Personal Services

  1. Future Professionals must keep workstations and classroom areas clean, sanitary, and clutter free at all times.
  2. Future Professionals must clean their stations in the clinic classroom, including the floor, after each service.
  3. Hair must be swept up immediately after a service is completed, before blow drying.
  4. Clinic stations must be cleaned at the end of the day, prior to clocking out for the day.
  5. Future Professionals may have their hair or other services done Monday to Tuesday and Thursday to Friday. To receive a service, students must do the following prior to starting the service:
    1. Notify an Learning Leader.
    2. Be scheduled off the service books by a Learning Leader.
    3. Pay for service supplies including perms, tints, bleaches, rinses, conditioning, treatments, manicures, nails, etc.
    4. Personal services are considered rewards and scheduled for Future Professionals who are up to date with all projects, tests, and practical skill assessments. School assignments and successful learning are the priority.

Communication Guidelines and Professional Conduct

  1. Visitors are allowed in the service reception area only. Visitors are not allowed in the classrooms, student lounge, or clinic classroom area.
  2. Only emergency calls are permitted on the business phone. Students may use the student phones for a limited time. Please keep your calls to three (3) minutes or less.
  3. Cell phones are permitted in assigned areas of the school.
  4. Future Professionals may not visit with another Future Professionals who is servicing a client.
  5. Future Professionals may not gather around the service desk, service reception area, or offices.
  6. Paul Mitchell The School East Bay is a smoke-free campus; this includes vaping or any other form of tobacco.
  7. Stealing or taking school or another’s personal property is unacceptable and grounds for termination.

Learning Participation Guidelines

  1. Peer teaching and tutoring are encouraged. Taking credit for another’s work or cheating during exams is unacceptable and is grounds for termination.
  2. Future Professionals will be expected to maintain an average of 75% on all theory tests and assignments.
  3. Future Professionals may not be released from required theory class to take a client.
  4. Only service desk personnel may schedule or change client service appointments.
  5. All services must be checked and the service ticket initialed by a Learning Leader.
  6. Future Professionals are expected to be continuously working on school-related projects, assignments, clinic practical worksheets, reading theory, or test preparation during school hours.
  7. Future Professionals will receive clock hours during the times they fully participate in their learning experience.
  8. When Future Professionals are not scheduled with service appointments or are not scheduled to attend theory or a specialty class, they may focus on the following:
    1. Completion of practical skill assessments through CourseKey
    2. Performing a service on another Future Professionals
    3. Listening to or reading school resource center materials, including educational videos, audiotapes, and books
  9. Future Professionals must comply with school personnel and Learning Leader’s assignments and requests as required by the curriculum and Future Professionals guidelines and rules.
  10. Future Professionals may not perform hair, skin, barber, or nail services outside of school unless authorized to do so by school administration. Conducting unauthorized hair, skin, barber, or nail services outside of school will be reported to the state board and may result in your inability to receive a professional license.
  11. Future Professionals are responsible for their own kit and equipment and may use a clinic station only while working at that clinic station. The school is not responsible for any lost or stolen articles.
  12. Parking is allowed in the parking garage only or cars may be towed at the owner’s expense.
  13. If a student fails to pass the Core written and/or practical exam on their second attempt, they may be asked to withdraw from the program and re-start in the next Core class start date.
  14. Theory Class: The school requires a Future Professional to complete all theory hours as part of their graduation requirements. Refer to the graduation requirements.